Last updated: 2025-08-29

Createc Designs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and communications.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with Createc Designs:

• Personal identifiers: Name, surname, contact number, email address, and billing/shipping address.

• Transaction information: Records of purchases, orders, and payments.

• Website usage data: IP address, browser type, device information, and browsing behaviour.

• Marketing preferences: Newsletter subscriptions, webinar registrations, and campaign responses.

We collect this information directly from you when you complete forms, place orders, subscribe to our mailing list, or contact us.

2. How We Use Your Information

Your personal information may be used for the following purposes:

• To provide and deliver our products or services.

• To process orders, payments, and shipping.

• To communicate with you about your orders, enquiries, or requests.

• To send newsletters, updates, and marketing campaigns (if you have opted in).

• To improve our website, products, and customer experience.

• To comply with legal and regulatory requirements in South Africa.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service providers assisting with payments, delivery, or technical support.

• Legal authorities when required by South African law.

All third-party providers are required to protect your personal information in accordance with POPIA.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can choose to accept or reject cookies via your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights Under POPIA

As a South African user, you have the following rights under the Protection of Personal Information Act (POPIA):

• To request access to the personal information we hold about you.

• To request corrections or updates to your information.

• To request the deletion of your information where legally permissible.

• To withdraw consent for marketing communications at any time.

You may exercise these rights by contacting us at:

cornelia@createcdesigns.co.za

7. Data Retention

We will retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

8. International Data Transfers

If you access our services from outside South Africa, please note that your information may be transferred to and processed in South Africa. By using our services, you consent to such transfers.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Createc Designs
Email: cornelia@createcdesigns.co.za